Privacy Policy

Effective Date: 2025-03-24

Royal Flush Septic Pumping

Introduction

Royal Flush Septic Pumping ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

Messaging
Verbal opt-in:

Royal Flush Pumping LLC will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties.

Website/Online opt-in:

By submitting this form and signing up for texts, you consent to receive text messages from Royal Flush Pumping LLC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

Information We Collect
Personal Information

When provided voluntarily by individuals, we may collect personal information such as names, addresses, email addresses, and phone numbers.

Non-Personal Information

For statistical purposes, we may also collect non-personal information such as browser type, operating system, and IP address.

How We Use Your Information

We may use the collected information for purposes, including but not limited to:

Providing and personalizing our services. Processing transactions and delivering products. Sending periodic emails related to your orders or inquiries.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy.

Legal Compliance

We may disclose information when required by law or in response to lawful requests by public authorities. Data disclosure laws vary between countries, and even within countries, they can be subject to federal, state/provincial, and local regulations. In the United States and Canada, data disclosure laws encompass a combination of federal and provincial/state regulations. I'll provide you with a brief overview of the major federal laws in both countries.

United States

Federal Trade Commission Act (FTC Act)

Overview: The FTC Act broadly prohibits unfair and deceptive practices in commerce, including the unauthorized disclosure of personal information.
Enforcement: The Federal Trade Commission (FTC) enforces the FTC Act.

Gramm-Leach-Bliley Act (GLBA)

Overview: Primarily applicable to financial institutions, GLBA requires these institutions to protect the privacy and security of consumer financial information.
Enforcement: Various federal agencies, including the FTC, have enforcement authority.

Health Insurance Portability and Accountability Act (HIPAA)

Overview: Applies to protected health information held by covered entities and their business associates. It sets standards for the privacy and security of health information.
Enforcement: The Department of Health and Human Services (HHS) is responsible for enforcing HIPAA.

Children's Online Privacy Protection Act (COPPA)

Overview: COPPA regulates the online collection of personal information from children under 13. It requires obtaining parental consent.
Enforcement: The FTC enforces COPPA.

California Consumer Privacy Act (CCPA)

Overview: State-level legislation granting California residents specific privacy rights and imposing obligations on businesses handling their personal information.
Enforcement: The California Attorney General can enforce the CCPA.

Canada

Personal Information Protection and Electronic Documents Act (PIPEDA):
Overview: Applies to private-sector organizations engaged in commercial activities. It regulates the collection, use, and disclosure of personal information.
Enforcement: The Office of the Privacy Commissioner of Canada (OPC) oversees PIPEDA compliance.

Provincial Legislation:
In addition to PIPEDA, some provinces have their own privacy legislation. For example, Alberta and British Columbia have their own private-sector privacy laws.

Please be advised these laws are subject to change, and new regulations may be introduced. Always consult with legal professionals to ensure compliance with the latest data disclosure laws that apply to your specific circumstances.

Cookies and Tracking

We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

Your Choice

You have the right to access, correct, or delete your personal information. To do so, please contact us at sales@royalflushseptic.com

Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at sales@royalflushseptic.com

Royal Flush Septic Pumping

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